Does Mattel Shop offer free returns? What's their exchange policy?

What's Mattel Shop returns and exchanges policy? Can you return in-store? How many days do you have to return items to Mattel Shop for a full refund? Do I need a receipt to return my item to Mattel Shop? Do items need to be in new condition?
Returns & exchanges policies rating: 3.0 - 1 ratings

Share your experience with Mattel Shop's returns & exchanges policies

0 answers +0 votes
As part of your review, please rate Mattel Shop's returns & exchanges policies:
Click a star to rate
Click a star to rate
Add answer Cancel
It looks like Mattel Shop may not offer free returns & exchanges. See 6,448 brands that do offer free returns & exchanges.
Knoji Staff
138
Posted Jul 2, 2017

We researched this, and it does not look like Mattel Shop offers free returns currently. You will find the most current information on Mattel Shop's returns and exchanges policy on this page.

Please check out their homepage for more information on returning items.

Learn more at mattel.com.

Shopping tip: (December 12, 2018): Use promo code MS91C2CST474 to save 20% off at mattel.com — redeem it here. You can also view more Mattel Shop promo codes.

Update: we've found 35 more toy manufacturers stores that currently offer free returns & exchanges and 257 toys, kids & baby stores that are offering free returns & exchanges . You can also view all 6,448 stores that offer free returns & exchanges across all categories.

This user rated Mattel Shop's returns & exchanges policies: 3.0
Upvote
Not helpful
Rated 3.9 - 18 reviews

About Mattel Shop

Mattel Shop is a major toy manufacturers company operating the e-commerce site mattel.com. Mattel Shop sells its products and services in the toy manufacturers vertical, offering discounts and promo codes to its customers infrequently. Mattel Shop has good ratings among shoppers on Knoji, with 18 ratings and an average rating of 3.9 stars. Mattel Shop scores well compared to other brands in the toy manufacturers industry, providing 7 e-commerce features to better serve its customers.

Mattel Shop's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Mattel Shop may not offer free returns & exchanges currently. Read full answer >>
Free Shipping:
Yes
Mattel Shop offers free shipping on all qualifying orders. Get free delivery on your order from Mattel Shop, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Maybe
It appears that Mattel Shop may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Mattel Shop accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
Yes
Mattel Shop accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. Read full answer >>
Apple Pay:
Maybe
It appears that Mattel Shop may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that Mattel Shop may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
Mattel Shop supports a promo code box on their website. Check the Mattel Shop promo codes page for the latest coupon codes from Mattel Shop. Read full answer >>
Black Friday Ad:
Maybe
It appears that Mattel Shop may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that Mattel Shop may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that Mattel Shop may not offer military discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that Mattel Shop may not offer senior discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
Mattel Shop offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Gift Cards:
Maybe
It appears that Mattel Shop may not offer gift cards currently. Read full answer >>
Customer Reviews:
Maybe
It appears that Mattel Shop may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Mattel Shop may not offer social media pages currently. Read full answer >>
Financing Options
Afterpay Financing:
Maybe
It appears that Mattel Shop may not accept Afterpay financing currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Mattel Shop may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
Mattel Shop offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
View all features